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UPI services experienced an outage on Thursday, causing payment difficulties for users across India.
UPI system. (Image: File Pic)
UPI Outage: Unified Payment Interface (UPI) services suffered an outage as several users across India reported difficulties in making payments on Thursday.
Several users said that they were unable to use UPI apps like Google Pay, PhonePe, Paytm, and other leading platforms to complete transactions.
As per Downdetector, which tracks outages by collating status reports from several sources, including user-submitted errors on its platform, there were around 200 complaints from users with respect to the UPI outage by 8:30 pm.
Nearly 80% of these complaints cited issues while attempting payments.
The glitch disrupted transactions across major public and private banks, including HDFC Bank, State Bank of India, Bank of Baroda, Punjab National Bank, and Kotak Mahindra Bank.
Netizens Storm X
Several users took to X to share that they were unable to do transactions via mobile applications.
A X user Utkarsh Singh wrote, “Upi has been down from the past 1 hour without any scheduled maintenance note.”
Another user said, “The UPI is down since before this time mentioned. And the website site is down NOW before 7th Aug 11pm!”
The UPI is down since before this time mentioned. And the website site is down NOW before 7th Aug 11pm!— Tendulkar (तेंडुलकर) or MAY10 (@mayur_tendulkar) August 7, 2025
What Is UPI?
The Unified Payments Interface (UPI) is a platform that integrates multiple bank accounts into a single mobile app, regardless of the bank involved. It combines various banking services, enables smooth fund transfers, and facilitates merchant payments within one unified system.
India’s real-time payment technology has emerged as the global leader, surpassing Visa, according to a recent note by the International Monetary Fund titled Growing Retail Digital Payments: The Value of Interoperability. The IMF report states that UPI has powered 85 per cent of India’s digital payments and nearly 60 per cent globally.
UPI is handling 640+ million transactions daily, head of Visa, the report stated, adding that Rs 24 lakh crore processed via 18.39 billion UPI transactions in June 2025. The transaction percentage rose 32 per cent YOY compared to the same month last year at 13.88 billion.
Shobhit Gupta is a sub-editor at News18.com and covers India and International news. He is interested in day to day political affairs in India and geopolitics. He earned his BA Journalism (Hons) degree from Ben…Read More
Shobhit Gupta is a sub-editor at News18.com and covers India and International news. He is interested in day to day political affairs in India and geopolitics. He earned his BA Journalism (Hons) degree from Ben… Read More
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